Mint Plumbing & Relining
Privacy Policy & Data Collection Policy
1. Introduction
Mint Plumbing & Relining (ABN 46 649 624 055) (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with us.
2. Collection of Personal Information
We may collect personal information when you:
- Contact us for a quote or service enquiry;
- Engage our services as part of your strata plan;
- Visit our website and interact with our online forms; or
- Communicate with us via phone, email, or social media.
3. Use of Personal Information
By contacting us for a quote or engaging our services as part of your strata plan, you agree that we may, from time to time, contact you with special offers, service updates, and announcements from our company. If you do not wish to receive such communications, you may opt-out by emailing us at admin@mintpnr.com.au, and we will remove you from our database.
4. Call Recording
Please note that when you call us from our website, your call may be recorded for quality assurance, training, and record-keeping purposes.
5. Website Tracking & Analytics
We use Google Analytics and other tracking technologies to collect non-personal information about how visitors interact with our website. This helps us improve user experience and optimise our services. Data collected may include:
- IP address (anonymised where possible);
- Browser type and device information;
- Pages visited and time spent on our website;
- Referral sources (e.g., search engines or social media).
By using our website, you consent to the use of these tracking tools. You can manage your preferences through your browser settings.
6. Data Protection & Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, no online data transmission can be guaranteed as completely secure.
7. Access & Updates to Your Information
You may request access to your personal information or update your details by contacting us at admin@mintpnr.com.au.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Mint Plumbing & Relining
Email: admin@mintpnr.com.au
